Covid-19 : How Morzine is preparing for your safety

Information on this page is updated regularly

Morzine is ready and waiting to welcome you

Even if the lifts are not open, Morzine is open for holidaymakers to enjoy the fresh mountain air and a wide range of activities. Boutiques are open and our restaurants are already offering takeaway meals. Click here for more information on what is open during spring.
Thank you for your patience, and above all your support.
The mountains offer an incredible natural playground, and with the vast space of the Portes du Soleil, there is plenty of space for everyone to feel at ease as they enjoy the fresh air. We’re taking safety seriously and have worked hard to ensure you can relax and enjoy time in Morzine. Strict hygiene measures are in place, activities have been specially adapted, but the same fresh open spaces are available to enjoy in safety.
Whether you’re at the Tourist Office, your accommodation, local transport, or our shops and restaurants you’ll be expected to wear a mask, will find hand sanitizer available, as well as the now ubiquitous reminders to wash your hands! We take your safety seriously and are putting all the necessary measures into place. 
Mask-wearing is obligatory in all enclosed spaces.
Hand sanitiser is available.
Contact areas are regularly and thoroughly disinfected.

Distancing instructions and signs are in place. A one-way system must be followed in many businesses and the Tourist Office.

Morzine working on your safety

A special Morzine-Avoriaz Covid task force has been established by the Mairie (local government) which meets regularly and communicates all important information to local businesses and the public.
We ask you to comply with all measures put into place to ensure your safety. If you are unsure your accommodation provider can help inform you, and the Tourist Office will answer any questions you have.

Label Safe Guard

The Morzine-Avoriaz Tourist Office is now certified SAFEGUARD by Veritas. 
This certification confirms the effective sanitary measures carried out, and that all the health and hygiene conditions have been met in our locations. For an establishment that welcomes the public such as the Morzine-Avoriaz Tourist Office, it is important to provide a guarantee that preventative action has been put into place in the context of the  Covid-19 pandemic.

Accommodation & Booking

Risk free reservations

Morzine Réservation will refund all sums paid by the customer (excluding reservation fee) in the event of cancellation requested by the customer in the following cases :
- Lockdown in Haute-Savoie or strict national lockdown
- Travel restrictions making it impossible to travel to Morzine
- Quarantine imposed in your town or country
- Ski resort closure due to sanitary situation
These measures have to be in effect at the moment of your stay.
Official proof will be required for any request for refund.
In all other cases, the general cancellation conditions will apply
To insure against further eventualities, Morzine Réservation has adapted special cancellation policies taking into account the Covid-19 pandemic for the winter 2020/2021, so that you can book your skiing holiday with complete peace of mind.
Furthermore, in case of personal problems related to COVID-19, you have the possibility to subscribe to our optional cancellation/assistance/repatriation insurance (4% of the amount of the stay) which covers the following cases* :
- You are in quarantine because you are COVID-19 positive,
- You are ill with COVID-19 and cannot travel upon confirmation from your doctor,
- A relative is seriously ill (hospitalisation/death),
- Cancellation for denied boarding due to a temperature check.
* Refunds within the conditions of the cancellation insurance.

Please note that certain activities usually open in winter may be closed or limited in use by administrative decision. This does not constitute grounds for compensation or cancellation without charge.


The free bus services are running, as well as taxi services from the airport and train stations with safety measures in place.
Morzine is one of the closest resorts to drive to from the UK, Holland, Belgium and Northern France. If you prefer not to use public transport you can find details of how to reach us by car on our travel page.


Tourist Office Opening Hours

The Morzine-Avoriaz tourist office is currently open to the public (subject to safety measures) and can be reached by email and telephone 7 days a week from 9am to 6pm.
04 50 74 72 72
Morzine Resa is open and can be reached by email and telephone from Monday to Saturday at our usual hours  (9am-12pm et 2pm-6pm).
04 50 79 11 57

For this spring, rest assured that we will continue to adapt and implement the appropriate health and safety measures to make sure your stay in Morzine is both the unforgettable holiday you’ve been dreaming of, and safe.

Ski pass cancellation and refund Policy

Click below to find more

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